Privacy Policy

Introduction

We at Mahi Hair Salon (“we,” “us,” “our”) respect your privacy. This Privacy Policy is designed to explain how we collect, use, and protect the personal information you provide to us when you book appointments, purchase our services, access our website, engage with our digital tools, or interact with us on social media, as well as your rights regarding the information we collect.

Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by updating the “last updated” date at the top. Any changes become effective immediately upon publication on our website, and by continuing to use our services, you waive specific notice of changes. We encourage you to review this Policy periodically. You are deemed to have accepted any revised Privacy Policy by your continued use of our services after updates are posted.

INFORMATION THAT WE COLLECT
We collect a variety of information from you when you book services, visit our salon, use our website, or engage with us online. By accepting this Privacy Policy, you are specifically consenting to our collection, use, and processing of the data described below, including sharing with trusted third-party processors when necessary for our legitimate business operations.

PERSONAL DATA

Personal Data includes information that can identify you, such as your name, phone number, email address, billing address, or demographic details. You provide this information voluntarily when booking appointments, signing up for newsletters, or contacting us. Refusing to provide such information may limit your ability to use certain services.

DERIVATIVE DATA

Our systems may automatically collect information such as your IP address, browser type, access times, and website pages viewed. If accessing our site via mobile device, data such as device ID, model, operating system, and location information may be collected.

FINANCIAL DATA

When making purchases, we collect payment-related information. Most financial data is processed by secure third-party providers (e.g., Stripe, PayPal, Square). Please review their privacy policies for details on how they manage your information.

SOCIAL NETWORKING DATA

If you connect with us on platforms like Instagram, Facebook, or TikTok, we may access basic information such as your username, profile photo, and any public information shared on those platforms. You can control this through your own privacy settings.

OTHER DATA

You may voluntarily provide additional data by entering contests, responding to surveys, or submitting inquiries.

HOW WE USE YOUR INFORMATION

Your information enables us to:

- Book and manage your appointments

- Process payments and issue receipts

- Send appointment reminders and confirmations

- Share promotions, special offers, and salon updates (with your consent)

- Improve our services and customer experience

- Comply with legal obligations

DATA SHARING COMMITMENT

WE DO NOT SELL YOUR DATA

We will never sell, rent, or trade your personal information for marketing purposes.

LIMITED SHARING WITH SERVICE PROVIDERS

We may share information with trusted third parties who assist us with:

- Payment processing

- Website hosting
- Email and SMS reminders
- Customer relationship management systems

These providers are required to keep your information confidential and secure.

COOKIES & ONLINE TRACKING

We may use cookies to improve your browsing experience. Cookies help remember preferences and track how you interact with our website. You can disable cookies in your browser settings, but some features may not function properly.

DATA RETENTION

We keep personal data only as long as necessary to provide services or comply with legal obligations. Appointment records and transaction history may be retained for business and tax purposes. Marketing data is retained until you opt out.

SECURITY OF YOUR INFORMATION

We use industry-standard safeguards, including SSL encryption and secure networks, to protect your data. While we take every precaution, no method of electronic storage or transmission is 100% secure.

YOUR RIGHTS

You have the right to:

-Access the data we hold about you
- Request corrections or updates
- Withdraw consent for marketing communications
- Request deletion of your data, subject to legal requirements
To exercise these rights, please contact us using the details below.

SMS/TEXT MESSAGE PRIVACY

If you opt in to receive SMS reminders or promotions:

- Your mobile number will not be shared with third parties for marketing purposes.
- You may opt out at any time by replying STOP to our messages.

CHILDREN’S PRIVACY

Our services are intended for individuals aged 16 and older. We do not knowingly collect information from children under 16.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.

CONTACT US

If you have questions or requests about this Privacy Policy, please contact us at:

Mahi Hair Salon
Email: [email protected]